At Life at Horizon, we prioritize your trust and the privacy of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website (the "Site" or "we").

Information You Provide to Us

We collect information that you voluntarily provide when registering or interacting with our products and services. This may include:

1. Personal Information: Such as your name, age, email address, location, phone number, and password.

2. Transaction Details: Information related to purchases, offers, or downloads.

3. Engagement Data: Details you provide when using our services, such as asking questions, participating in discussions, or taking tests.

4. Support Information: Details shared when contacting us for assistance.

   Collected information is categorized as “Personal Information,” “Sensitive Personal Information,” or “Associated Information” under applicable Indian laws (Data Protection Rules, 2011). This collective data is referred to as “Information” in this policy.

   You have the right to withhold or withdraw consent for providing your personal information at any time. Withdrawal requests must be sent in writing to the contact provided in this policy. Note that such withdrawal may limit access to our services and products.

   Information Automatically Collected

   When you interact with our services, we may collect certain details automatically, including:

   • Device type, unique device ID, IP address, and browser type.

   • Information about how you interact with our products and services.

   We use third-party payment processing systems for transactions, ensuring these parties do not retain, share, or misuse your personal data.

   
   

The information collected is used to:

• Analyze trends, improve services, and enhance user experience.

• Provide personalized content and better learning opportunities.

• Facilitate customer communications, such as marketing promotions and service updates.

We do not sell, rent, or trade your personal information to third parties unless explicitly authorized. However, aggregate statistics about site traffic and usage may be shared without including personally identifiable details.

We may disclose information to:

• Enforce terms of use or investigate potential violations.

• Comply with legal requirements or respond to government requests.

• Protect user safety, investigate fraud, or address technical issues.

  Access and Management of Personal Information

  You can review and update your personal information through your account profile. We implement stringent measures to safeguard your data and ensure only authorized personnel access it on a need-to-know basis.

  Cookies and Tracking Technologies

  We use cookies to improve your browsing experience by tracking preferences and usage trends. You may disable cookies through your browser settings, but this could impact some functionalities of the website.

We may send you email or SMS alerts regarding new products, services, or offers that may interest you.

Data Retention

We retain user data as long as your account is active and for at least three years thereafter, subject to applicable legal requirements.

Security Measures

We adopt physical, electronic, and procedural safeguards to protect your information. While we strive to ensure robust security, no system can guarantee complete protection against breaches.

This policy may be updated periodically to reflect changes in our practices. Continued use of our services implies acceptance of such changes. We recommend reviewing this policy regularly.

Contact Us

For any grievances, inquiries, or assistance, please contact:

Grievance Officer: Umang Agarwal
Address: 1027, Geeta Colony, Tilak Road, Meerut, Uttar Pradesh.
Email: umangaggarwal4981@gmail.com

We value your trust and are committed to safeguarding your privacy.